Welcome to laelum.shop (hereinafter referred to as “this website”). We respect your privacy and are committed to protecting the personal information you provide when using this website. This Privacy Policy explains how we collect, use, store, and protect your personal information.
I. Information Collection
When you visit or use this website, we may collect the following information:
Name;
Shipping and billing address;
Email address;
Contact number;
Order information and purchase history;
Payment-related information (the payment process is securely handled by a third-party payment service provider; this website does not store your complete payment card information);
Technical information such as IP address, browser type, device information, and website access records.
II. Use of Information
We collect your information primarily for the following purposes:
Processing orders and arranging shipments;
Providing customer service and after-sales support;
Communicating with you regarding orders, logistics, and after-sales matters;
Improving website functionality, user experience, and product services;
Preventing fraudulent transactions and ensuring website security;
Fulfilling relevant obligations required by laws and regulations.
III. Information Sharing
We will not sell, rent, or trade your personal information.
We may disclose necessary information to third parties in the following circumstances:
Delivery service providers, to complete product delivery; Payment service providers, to complete payment processing; Website operation, data analysis, and technology service providers; When required by laws and regulations or when government departments legally require the provision of relevant information.
The aforementioned third parties may only use your information to the extent necessary to provide the relevant services.
IV. Cookies
This website may use cookies and similar technologies to:
Maintain the normal operation of the website;
Save your shopping cart and account preferences;
Analyze website access;
Improve website performance and user experience.
You can refuse or delete cookies through your browser settings, but some website functions may not function properly as a result.
V. Information Security
We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss.
Although we strive to ensure information security, internet transmission cannot be guaranteed to be absolutely secure. Therefore, please keep your account information and login password safe.
VI. Information Retention
Your personal information will only be retained for the purposes described in this policy or for the period required by laws and regulations. After the retention period expires, we will delete or anonymize the relevant information in accordance with the law.
VII. Your Rights
To the extent permitted by applicable law, you have the right to:
Inquire about your personal information;
Correct inaccurate information;
Update your account information;
Request the deletion of your personal information;
Withdraw your authorization (unless otherwise provided by law).
To exercise the above rights, please contact us using the contact information below.
VIII. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites and recommend that you review their respective privacy policies.
IX. Privacy of Minors
This website is intended for general consumers and does not primarily serve minors under the age of 18. If we discover any miscollection of personal information of minors, we will delete the relevant information within a reasonable timeframe.
X. Privacy Policy Updates
We may update this privacy policy in accordance with laws and regulations or the needs of website operation. The updated version will be published on this page and will take effect from the date of publication.
