Thank you for choosing laelum.shop. We are committed to providing our customers with safe and reliable shipping services. Below is a detailed explanation of order processing, shipping methods, and delivery coverage.

I. Delivery Coverage

Currently, laelum.shop only offers shipping within the United States.

We do not currently offer international shipping services and do not ship to countries or regions outside the United States.

Please ensure that the shipping address you provide is located within the United States and that you provide accurate and complete shipping information to avoid affecting your order delivery.

II. Order Processing Time

All orders will begin processing after payment confirmation.

Order processing time: 1–3 business days. Once your order is processed, we will arrange shipment and send you tracking information.

Processing time may be longer during peak order volumes, holidays, or special circumstances.

III. Shipping Methods

We use reliable logistics services within the United States for order delivery, including but not limited to:

United States Parcel Service (UPS)
FedEx
United States Postal Service (USPS)

The specific shipping method will be automatically selected based on the order items, shipping address, and logistics arrangements.

IV. Estimated Delivery Time

After your order is shipped, the estimated delivery time is as follows:

Standard Delivery: 3–7 business days

Actual delivery time may vary due to weather, holidays, peak shipping periods, or other uncontrollable factors.

V. Tracking

After your order is shipped, we will send you tracking information via email.

You can use the tracking number to check your order’s delivery status.

If you have not received tracking information, please check your spam/junk mail folder or contact our customer service team for assistance.

VI. Delivery Notes

Please ensure you fill in the following information when placing your order:

Correct recipient name;
Complete delivery address;
Valid contact phone number.

Delays caused by incorrect addresses or incomplete information provided by the customer may be the customer’s responsibility.

VII. Order Delays

While we strive to ensure timely delivery, the following situations may cause delays:

Inclement weather;
Peak shipping periods;
Delays by logistics service providers;
Other unforeseen factors.

If your order experiences a significant delay, please contact us promptly, and we will assist you in checking the order status.